There’s a number of actions you can take that can help to protect your identity:
- Check your ClearScore report regularly for any incorrect or unrecognised information.
If there’s information you don’t recognise, you can alert the relevant lender so they can launch an investigation - Make sure you securely dispose of any documents containing personal information, such as; bank statements, utility bills or expired identity documents
- Add an extra layer of security by setting up two-factor authentication (2FA) on your online accounts, such as; email, online banking and social media.
You can set this up on your ClearScore account, you’ll just need to: - Log in
- Head to ‘My Account’ > ‘Account and Security’
- Select ‘Enable’ under ‘Two-Factor Authentication’
Make sure you’ve already verified your email address (you’ll see ‘Verify email’ in your ‘Personal details’ if you need to do this). - Report any lost or stolen identity documents to the issuing organisation as soon as you realise
- Don’t open or respond to any suspicious emails, texts or phone calls
- Use different passwords for each online account, making sure these are difficult for someone to guess. You can also use a password manager, such as LastPass, to help with this.