If you can see a name on your report that you don't recognise, it's likely because you've been 'matched' to another person by mistake.
Matching can happen because of the way credit bureaus add information to credit reports. They use a technique that helps if a provider incorrectly reports your name or address (with a typo, for example), the account data should still find its way onto your report – rather than being lost entirely.
This also means that you can be matched if:
You and a family member have the same last name and address history
You’re a twin who has the same last name, birthday and address history
You rent or share property and share the same or a similar first name with your flatmate
You have a similar name or date of birth to someone who lives in a property you used to live in
You share a similar name and/or date of birth with someone else
If you see information that isn't yours on your report, please use our messenger in the bottom right corner of this page, we'll guide you through the process.