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Credit reporting & scores

Learn more about us, credit reporting & scores.

Understanding credit reports

  • All about enquiries
  • Balance of credit type
  • Building your repayment history
  • Credit accounts on my report
  • Credit Utilisation
  • Difference between my Experian and illion reports?
See all 28 articles

Understanding credit scores

  • New illion score change
  • Does checking my score decrease it?
  • How can you improve your score?
  • How will a change impact your score?
  • I'm new to credit - how can you build your credit score?
  • Score rating and bands
See all 12 articles

Correcting information

  • Why are some of my accounts missing?
  • Someone else’s information is on my credit report
  • There's incorrect information on my report, what can I do?

Upcoming Changes

  • What are notifications of changes to your credit report?
  • Information was removed and added again in your report?

Fraud

  • I don’t recognise something on my report
  • How do I know if I’ve been a victim of identity fraud?
  • What should I do if I think I’ve been a victim of fraud?
  • I’ve been a victim of fraud, how can I set up a ban on my credit report?
  • What to do if my identity documents are lost or stolen?
  • I have unrecognised accounts/enquiries on my report, what should I do?
See all 8 articles

Affordability Score & Report

  • Will I lose access to my affordability score and insights?

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