We partner with illion and Experian (credit reporting bureaus) to verify your identity and create your credit report. We also work with Persona for additional identity verification.
Follow these tips for a smooth registration:
1. Enter your correct details - use your name exactly as it appears on your ID. You can also add a preferred nickname if you wish. Double-check your date of birth. Ensure your address matches your bank statements and include all addresses where you've lived for the past 2 years.
2. Keep your address as shown - if it's incorrect or missing, read our address guide.
3. Limited credit history? We might not find your report if you're new to credit. Learn more about building your credit score.
4. Older credit history - after 7 years, lenders typically remove your data from credit reports.
Having trouble? Try these steps:
1. Start fresh - if you have a credit history but can't see your report, delete your account through 'My Account' and sign up again.
2. Review your information
3. Too many attempts? Your account will be locked - please wait a few days before trying again.