My Account
Need more information on signing up, logging in, or unsubscribing?
Signing Up
- Why was I told I had already signed up?
- How do I sign up when I don’t have more than 2 years at an Australian address?
- I don't have an email address. How can I sign up?
- Who is Persona, and what do they do?
- Why have I been asked to provide ID documents?
- I tried signing up, but my identity was not verified. What can I do?
Logging In
Credit Health
Updating my details
My address
Security
- What is Two-Factor Authentication?
- Is Two-Factor Authentication the same as Multi Factor Authentication (MFA)?
- How do I enable/disable Two-Factor Authentication?
- What happens after I’ve enabled Two-Factor Authentication?
- I can't get my code (2FA)
- What happens if I lose my phone?