If you suspect you may be a victim of fraud, below are services available to support you:
- For tailored advice from experts, contact IDCARE, Australia's national identity and cyber support service, on 1300 432 273. Alternatively, you can visit their
- Check your credit report with ClearScore to see if someone has applied for or taken out credit in your name
- If there’s information you don’t recognise, you can alert the relevant lender so they can launch an investigation
- Contact your local police, or report it to
- Contact your bank and let them know what’s happened so they can monitor your account closely
- Consider with Experian.
- Change your passwords and PINs. Make sure they are different for each account and difficult for someone else to guess. For help with creating a strong password, check out our . You can also consider using a password manager, such as , to help with this.
- Update and run anti-virus software on all internet-enabled devices
- Review your social media settings and minimise how much personal information you are sharing publicly
- Add an extra layer of security by setting up two-factor authentication (2FA) on your online accounts, such as; email, online banking and social media.
If you’d like to set up 2FA on your ClearScore account, check out this .