In certain circumstances you can ask Experian to add a short factual statement to your credit report to explain a personal situation. This will then be visible to any organisation that is allowed to see your credit report.
If you’ve been a victim of fraud or are concerned that you may be one, you should consider asking for a temporary ban to be placed on your credit report.
A ban initially lasts for 21 days from the date the ban is placed. It’s free to request a ban and any subsequent extensions, and there’s no limit to the number of times a ban can be extended or the length of time a ban can be extended to.
If you would like to add a personal statement you can ask Experian to do this