If you’ve seen the error message, “We're sorry, we seem to have run into an issue with your account” we’re currently experiencing issues accessing our users’ reports, which might mean that you’re unable to log in at the moment.
If you’re having trouble logging in, please get in touch with us on our messenger in the corner of this page.
Our data providers are working closely with us to get this resolved as soon as possible and we’re really sorry for this issue.
If you’re able to log in, you might be able to workaround this by removing your account and signing up again from our homepage. You can delete your account from your ‘My Account’ section.
We’re hoping to have a fix released very soon - thank you for your patience.
Please accept our apologies for any inconvenience caused by this.